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20.08 Chatbots
Page last edited by Giovanna Nunes Vilaza (gnvi) 04/11-2020
Monday October 26th
Learning objectives week 8
Feedback scheduleWe'll follow this (tentative) schedule:
For the TA feedback sessions, use This link
For Per's feedback sessions, use this zoom link.
Assignment week 8Continue working on the app you selected last week (or pick another relevant app if needed). Map out quickly the main flows/journeys you go through (re-engineering parts of the user story map, focusing on the goal and activity levels). With the list of Dos and Don'ts (pp 16-20 -- sections titled "Consider Using Voice and Audio for..." and "Don’t Use Voice and Audio for...") in Laura Klein: Design for Voice Interfaces in mind, pick one or several sequences of activities that could benefit from being transformed into a voice based interaction. Now create a voice flow to handle the selected part(s), either as a sketch (draw.io showing "voice bubbles" instead of screens, with annotations showing triggers and filters etc as needed, including also backend integration such as storing information to a google sheet), and/or as a real flowxo.com interface (or use an alternative similar service, considering also Wit.AI, Google Dialogflow, Apple SiriKit, Google Actions/Google Voice Actions/Google Assistant or Amazon Alexa if you're familiar with any of those). You are free to re-order the activities and tasks as needed, as long as you achieve the same goals. Validate that your flow works, and do a test that compares the VUI and GUI methods, and reflect on what you achieved. Upload one PDF per group 1) showing the parts of the (re-engineered) USM you created a VUI for, 2) your chatbot flow as annotated "speech bubble" sketches and 3) preferably also a working link to flowxo.com (or some other service you're familiar with) that holds the flow. In addition, 4) add a page that shows how you validated your VUI flow, how it compares with the existing GUI flow, and your reflection on this. Do this by Thursday at 23:00 to the peergrade.io course page - subsequently individually review the projects you have been assigned on peergrade before Saturday at 16:00. SlidesVideo lecturesThis Weeks ReadingNote: You can access all O'Reilly books via your DTU account or through findit (possibly through this link). If it's not working, I have a cached printed copy stored temporarily here. Currently, using findit allows you to open the book but not reading it... if you instead log in as a DTU user, you will also be allowed to read it. Great UX...
NotesAdditional Links
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